:root{--ink: #0f172a;--muted: #64748b;--line: #e2e8f0;--paper: #f4f7fb;--card: #ffffff;--blue: #2563eb;--blue-d: #1d4ed8;--blue-s: #eff6ff;--blue-m: #dbeafe;--steel: #1e3a8a;--critical: #dc2626;--high: #ea580c;--medium: #059669;--low: #64748b;--live: #0284c7;--shadow: 0 8px 24px rgba(15, 23, 42, .06);--radius: 16px;--topbar-h: 58px;--bottom-h: 64px}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;color:var(--ink);background:var(--paper);font-family:Plus Jakarta Sans,Segoe UI,system-ui,sans-serif;letter-spacing:-.015em}button,input,select,textarea{font-family:inherit}a{color:inherit;text-decoration:none}.mono{font-family:IBM Plex Mono,ui-monospace,monospace}.app-shell{display:grid;grid-template-columns:1fr;min-height:100%;min-height:100dvh}.topbar{position:sticky;top:0;z-index:30;height:var(--topbar-h);display:flex;align-items:center;gap:10px;padding:0 12px;background:#fff;border-bottom:1px solid 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